FAQs

Yes, different excursions have specific weight limits:

• ATVs: 230 lbs
• Bamboo River Rafting: 550 lbs (max. 2 persons per raft)
• Horseback Riding: 230 lbs
• Zip Lining: 265 lbs
• River Tubing: 300 lbs

We accommodate solo travelers, couples, families, and large groups. If you have a group of more than 10, let us know in advance so we can arrange the best experience for you.

Yes! Our private tour guides can take you shopping, to local restaurants, and even nightlife spots. Just let us know in advance to customize your experience.

Absolutely! We offer full-day private tour services tailored to your schedule and interests.

We accept credit cards, Debit cards & Zelle.  

Yes, you can, but we highly recommend booking in advance atleast 1 week before to secure availability, especially during peak travel seasons.

Yes! We offer discounted group rates for parties of 5 or more. Contact us for details.

Yes! You can modify your booking to include additional excursions based on availability.

Meeting points vary based on your tour. We offer hotel, airport, and cruise port pickups. Exact details will be provided 1 day before the activity day.

• Any cancellations made at least forty-eight (48) hours or more shall not attract a cancellation fee.
• Any cancellation made less than 48 hours but more than 24 hours in advance of the scheduled tour time, will attract fifty percent (50%) penalty.
• Any cancellation made within twenty-four (24) hours or on the said day of the excursion will attract a one hundred percent (100%) penalty.
• All cancellations must be submitted in writing to the Company and received by Island Tourer within the timeframes outlined above to be eligible for a refund.