Cancellation Policy Any cancellations made at least forty-eight (48) hours or more shall not attract a cancellation fee. Any cancellation made less than 48 hours but more than 24 hours in advance of the scheduled tour time, will attract fifty percent (50%) penalty. Any cancellation made within twenty-four (24) hours or on the said day of the excursion will attract a one hundred percent (100%) penalty. All cancellations must be submitted in writing to the Company and received by Island Tourer within the timeframes outlined above to be eligible for a refund. Refund Policy Flexible: Full refund within a limited period For cancellations by guests, cancellation charges depend on when Island Tourer receives notice of the cancellation. Minimum cancellation charges are as follows: Shore Excursions: 96 hours or more: Full Refund Less than 96 hours: No Refund Group Reservations: 60 days prior to tour date: Full Refund 45 days prior to tour date: 50% Cancellation Fee 30 days prior to tour date: 75% Cancellation fee Less than 30 days prior to tour date: No Refund All cancellations of, or changes are subject to applicable restrictions. Island Tourer will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of such charges. In order to receive a refund, if applicable, the client must request and receive a cancellation confirmation number. The cancellation charges outlined above are liquidated damages and not a penalty. Holiday periods may be subject to additional cancellation charges. NO REFUNDS OR ADJUSTMENTS WILL BE MADE FOR ANY PORTION OF TOUR OR ATTENDANT SERVICES NOT UTILIZED. Refund Policy:No refunds or adjustments will be made for any portion of your tour not utilized.
